Help & answers
Frequently asked questions
Everything from shipping a wooden toy to installing a school playground or supplying a municipal tender.
Shop — toys & ride-ons
Do you ship across India?+
Yes. We ship D2C orders pan-India, with free shipping on orders above ₹999. Most orders dispatch within 2–4 working days.
Are the toys safe and certified?+
Our wooden toys use child-safe, non-toxic paints and rounded edges. We manufacture under an ISO 9001:2015 quality system in our own Nagpur facility.
What about returns?+
Unused items in original packaging can be returned within 7 days of delivery. Battery ride-ons are covered by a manufacturer warranty against defects.
Can preschools order in bulk?+
Absolutely. For classroom sets and bulk wooden-toy orders, use the quote list or contact us for institutional pricing.
Play — outdoor equipment
Do you handle installation?+
Yes. We manufacture in Nagpur and install across India with our own teams. A typical school playground is installed within 1–2 weeks of order confirmation.
Is your equipment IS 14509 compliant?+
Our outdoor play equipment is engineered to IS 14509, the Indian playground safety standard. A compliance declaration ships with every institutional order.
What's the warranty?+
Structures carry a multi-year warranty (typically 5 years on the frame), with details specified per quote. FRP and galvanised steel are chosen for Indian weather.
How do I get a quote?+
Add items to your quote list and send one combined enquiry, or book a free site survey. We respond within one working day.
Civic & procurement
Are you on GeM?+
Yes, we are a registered vendor on the Government e-Marketplace (GeM) and supply municipal bodies and ULBs with full documentation.
Do you provide tender-ready paperwork?+
We provide ISO, Make-in-India, MSME and product-compliance documentation for tenders and procurement. Just tell us what your tender requires.
What is the minimum order for dustbins?+
Typical MOQ is 5 units for FRP animal dustbins, with volume pricing for larger civic rollouts. GST and transport are quoted transparently.