khelokudoo

Help & answers

Frequently asked questions

Everything from shipping a wooden toy to installing a school playground or supplying a municipal tender.

Shop — toys & ride-ons

Do you ship across India?+

Yes. We ship D2C orders pan-India, with free shipping on orders above ₹999. Most orders dispatch within 2–4 working days.

Are the toys safe and certified?+

Our wooden toys use child-safe, non-toxic paints and rounded edges. We manufacture under an ISO 9001:2015 quality system in our own Nagpur facility.

What about returns?+

Unused items in original packaging can be returned within 7 days of delivery. Battery ride-ons are covered by a manufacturer warranty against defects.

Can preschools order in bulk?+

Absolutely. For classroom sets and bulk wooden-toy orders, use the quote list or contact us for institutional pricing.

Play — outdoor equipment

Do you handle installation?+

Yes. We manufacture in Nagpur and install across India with our own teams. A typical school playground is installed within 1–2 weeks of order confirmation.

Is your equipment IS 14509 compliant?+

Our outdoor play equipment is engineered to IS 14509, the Indian playground safety standard. A compliance declaration ships with every institutional order.

What's the warranty?+

Structures carry a multi-year warranty (typically 5 years on the frame), with details specified per quote. FRP and galvanised steel are chosen for Indian weather.

How do I get a quote?+

Add items to your quote list and send one combined enquiry, or book a free site survey. We respond within one working day.

Civic & procurement

Are you on GeM?+

Yes, we are a registered vendor on the Government e-Marketplace (GeM) and supply municipal bodies and ULBs with full documentation.

Do you provide tender-ready paperwork?+

We provide ISO, Make-in-India, MSME and product-compliance documentation for tenders and procurement. Just tell us what your tender requires.

What is the minimum order for dustbins?+

Typical MOQ is 5 units for FRP animal dustbins, with volume pricing for larger civic rollouts. GST and transport are quoted transparently.

Still have a question?

Our team is happy to help — usually within a working day.

Contact us